Rapture

Rapture

At Evolent, I managed Rapture, a tool to enable users to generate extracts to send to external stakeholders


Challenge

When I joined the team:

  • Unclear prioritization and development process

  • Limited time to work on R&D projects due to implementation tasks

  • Lack of organizational knowledge to the tool

Approach

  • Delegate majority of non-R&D tasks to implementation team to allow for prioritization of resubmit queue feature (see below)

  • Set up agile processes for both R&D and implementation team to ensure stories were well defined for developers

  • Generated and socialized roadmap for Rapture


Resubmit Queue Feature

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Prioritized Release

To allow analysts to resubmit extracts by claim number for Medicaid state compliance

Resub+Queue+Documentation.jpg

Rollout

Generated and circulated documentation to allow analysts to understand how to use the tool

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Iterate

Removal of claims list on UI, improving responsiveness and other changes, allowed for 20x more claims to be resubmitted daily